Delivery And Returns

  1. We use various couriers to deliver our goods. For information on delivery options and costs, visit our webpage During the online checkout process, you will be given available delivery options to choose from.

  2. The estimated date for delivery of the goods is set out in the Confirmation Email (see clause 4.5).

  3. If something happens which is outside of our control and affects the estimated date of delivery, we will provide you with a revised estimated date for delivery.

  4. Delivery will take place at the address specified by you when you placed your order with us.

  5. We may at our discretion require you to provide our driver/delivery service with a form of ID (passport or photocard driving licence) prior to delivery of the any goods.

  6. Unless you and we agree otherwise, if we cannot deliver your goods within 30 days of the date of your Confirmation Email, we will:
    1. let you know;

    2. cancel your order; and

    3. give you a refund.

  7. If nobody is available to take delivery, please contact us using the contact details at the top of this page.

  8. You are responsible for the goods once they have been delivered to the address specified by you when you placed your order with us. In other words, the risk in the goods passes to you when you take, or a third party notified by you takes, possession of the goods.

  9. We may deliver your goods in instalments. If you want to see whether your goods may be delivered in this way.